bk910 Terms and Conditions

These terms and conditions ("Terms") apply to all services provided through the bk910 platform. These Terms shall be considered a legal agreement between you ("User" or "Member") and bk910. By registering on the platform or using any service, you are considered to have agreed to these Terms.

Key Definitions

• "Platform" — bk910's website, applications, and all related digital services.
• "Member" — a person who has registered lawfully and uses the services of the platform.
• "Account" — a member's personal registered user profile.
• "Balance" — the total amount of funds held in a member's account.
• "Bonus" — additional funds or benefits offered by bk910 as an incentive.

To register on the bk910 platform, you must meet the following eligibility requirements. Compliance with these requirements is mandatory.

Registration Eligibility

• The applicant must be at least 21 years of age. Only those aged 21 or above may use this platform.
• Each person may open only one account. Opening more than one account under the same person's name is strictly prohibited.
• All information provided at the time of registration must be true, accurate, and complete.
• The account is for personal use only — registering on behalf of a third party or sharing an account is not permitted.

Identity Verification (KYC)

bk910 reserves the right to verify a member's identity at any time. A valid identity document (national ID card or passport) may be requested at the time of deposit or withdrawal. bk910 reserves the right to hold withdrawals until identity verification is complete.

Keeping your account secure is entirely your responsibility. Maintain the confidentiality of your login details, password, and account information.

• Never share your password with anyone else.
• If you notice any suspicious activity on your account, inform our support team immediately.
• bk910 will not be responsible if anyone other than the authorized user accesses the account.
• bk910 may temporarily suspend an account at any time for security reasons.

The following terms apply to financial transactions on the bk910 platform.

Deposit Terms

• The minimum deposit amount is ৳200 (two hundred taka), for each payment method.
• Accepted payment methods: bKash, Nagad, Rocket, and bank transfer.
• Deposits are generally credited to the account instantly. However, bank transfers may take additional time.
• bk910 reserves the right to reject a deposit if the funds come from another person's account.

Withdrawal Terms

• The minimum withdrawal amount is ৳500 (five hundred taka).
• Withdrawals are generally processed within 30 minutes to 3 hours.
• Withdrawals can only be made to the same payment method used for the deposit.
• Withdrawals may be held until identity verification is complete.
• Unusual or suspicious transactions may require additional verification.

bk910 provides various bonuses and promotional offers for members. All such offers are subject to specific terms and conditions.

Welcome Bonus

New members receive a 150% bonus on their first deposit up to ৳20,000. The wagering requirement for this bonus is 10 times (10x).

General Bonus Terms

• Each bonus offer has its own wagering requirement, and bonus funds cannot be withdrawn until that requirement is met.
• bk910 reserves the right to modify, suspend, or cancel any bonus offer at any time.
• A member may claim a bonus offer only once (unless stated otherwise).
• If evidence of bonus abuse or fraud is found, bk910 may close the relevant account and cancel the bonus benefit.
• bk910's decision is final in determining eligibility for bonuses.

bk910's VIP program has four tiers. A member's tier is determined based on their activity and contributions.

• Bronze — weekly cashback up to 0.2%.
• Silver — weekly cashback up to 0.4%.
• Gold — weekly cashback up to 0.6%.
• Platinum — weekly cashback up to 0.8%.

The final decision on VIP tier changes and cashback payments rests with bk910. bk910 reserves the right to change the terms of the VIP program at any time.

The following activities are strictly prohibited and may result in account suspension or permanent closure.

• Registering with false or misleading information.
• Operating multiple accounts by the same person.
• Abusing or manipulating the bonus system.
• Participating in money laundering or any other illegal financial activity.
• Exploiting technical errors or vulnerabilities of the platform.
• Engaging in any kind of fraudulent behavior against other members.
• Attempting to gain unfair advantage using automated software or bots.

Account Closure Process

If prohibited activity is proven, bk910 may close the account and forfeit the associated balance without prior notice. If a member wishes to close their account for a legitimate reason, they may contact our support team.

All gaming and betting activities on the bk910 platform are governed by specific rules.

General Gaming Policy

• The results of all games are determined through Random Number Generator (RNG) technology, which is impartial and fair.
• If a game result is affected by a technical error, bk910 reserves the right to void the relevant round.
• Live casino games are operated through third-party game providers, and their own rules apply.

Sports Betting Policy

• Bet outcomes depend on the official result of the relevant event.
• If an event is cancelled or postponed, the stake for that bet will be refunded.
• bk910 reserves the right to void a bet if incorrect odds were offered.
• If evidence of match fixing or any dishonest betting practice is found, the associated winnings will be voided.

bk910 gives the highest importance to the privacy of members' personal information. Details on how member data is collected, stored, and used are described in our Privacy Policy.

• Members' personal information is kept secure through SSL encryption.
• Member information is not transferred to third parties except where required by law.
• A member may request a copy of their personal information at any time.

bk910 believes in responsible gaming. We provide various tools and measures to protect our members.

• A member may apply for a temporary or permanent break from their account.
• Setting deposit limits allows you to control overspending.
• If you notice signs of a gambling problem, contact our support team.
• For more information, visit our Responsible Gaming page.

Remember: gambling is for entertainment, not as a source of income. Play within your means and enjoy yourself.

bk910 accepts no responsibility in the following situations:

• If a game or transaction is left incomplete due to internet disconnection or a technical error.
• If a member's account is damaged due to their own negligence.
• Any inconvenience caused by issues with third-party game providers' systems.
• If service is disrupted due to natural disasters, war, or other force majeure events.

If you have a dispute or complaint, please contact our customer support team first. Our team provides assistance 24/7 in Bengali via live chat and at the email address [email protected].

After a complaint is submitted, an initial response is generally provided within 7 business days. Complex matters may take additional time to resolve. bk910's decision shall be considered final.

bk910 reserves the right to change, amend, or update these terms and conditions at any time. Members will be notified of significant changes via their registered email or through the platform.

Continuing to use the platform after changes have been made will be considered as acceptance of the new terms. Therefore, it is advised to visit this page regularly.

If you have any questions or comments about these terms and conditions, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

Our support team is always here for you. Feel free to reach out with any issue.